MIDDLE TENNESSEE – With temperatures dropping across Middle Tennessee and Southern Kentucky, homeowners and businesses are reminded to take precautions against freezing pipes. Burst pipes can cause significant water damage and expensive repairs, but preventive measures and timely action can minimize risks. Better Business Bureau (BBB) urges residents to be proactive by insulating exposed pipes, allowing faucets to drip during freezing weather, and maintaining warm indoor temperatures. In the unfortunate event of frozen or burst pipes, it’s essential to contact a reliable, licensed, and BBB Accredited plumber immediately. “When temperatures plummet, we often see an uptick in reports of scams and unlicensed contractors taking advantage of emergency situations,” said Robyn Householder, President and CEO. “We recommend hiring a trustworthy plumber who is BBB Accredited and has a proven track record of reliability and quality service.” Tips for Finding a Trustworthy Plumber:
  • Check Accreditation: Look for BBB Accredited plumbers by visiting BBB.org
  • Read Reviews: Review customer feedback on BBB.org to gauge reliability and performance.
  • Verify Licensing: BBB verifies licensing before a business is Accredited. If working with a non-accredited business, we suggest you do some additional research.
  • Get Estimates: Obtain multiple quotes to compare prices and services, and always request a written estimate before work begins.
  • Watch for Red Flags: Avoid contractors who demand large upfront payments or refuse to provide a written contract.
BBB is here to help. Visit https://www.bbb.org/near-me/plumber to find a list of BBB Accredited plumbers in your area! Always report suspected fraud to the BBB by filing a complaint, visiting BBB.org/Scamtracker. Better Business Bureau of Middle Tennessee and Southern Kentucky 25 Century Blvd Suite 101 Nashville, TN 37214